Difficult Negotiations and Handling Conflicts

Description
This course introduces participants about difficult negotiations, highly emotional situations, and high-stake scenarios to prepare them with skills and techniques to embrace a conflict and cooperate rather than compromise. Participants in this course will learn different negotiation strategies, tactics and learn how to apply them in a respectful way to solve problems, make decisions and reach their goals.

What you will learn ?

• Fully understand the negotiation process
• Evaluate negotiation contexts and frameworks to Lead successful negotiations and demands
• Implement the right negotiation strategies and tactics for the right situations
• Navigate highly emotional situations and use the right tools for complex negotiations
• Successfully deal with difficult demands and achieve the desired outcomes