Mastering Difficult Negotiations and Handling Conflicts - Part 2

Trainer Name: Samer Abou Daher

Duration: 2 hours
Delivery: English and Arabic
Price: AED 100
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Workshop Description

Building upon the foundational knowledge gained in Part 1, this workshop (Part 2) delves deeper into the practical application and in-depth exploration of negotiation and conflict resolution techniques. Designed for participants who are ready to take their skills to the next level, this workshop provides an opportunity to engage in hands-on exercises, analyze real-life scenarios, and master advanced strategies for navigating complex negotiation challenges and conflicts in various contexts.

Throughout the session, participants will explore various conflict resolution models and frameworks, such as interest-based negotiation and principled negotiation. These frameworks will provide a solid foundation for understanding the dynamics of complex conflicts and how to address them effectively. The workshop will also cover advanced negotiation techniques, offering participants the tools they need to navigate difficult negotiation scenarios with confidence and skill.

A significant focus of the workshop will be on developing strategies and emotional intelligence for managing difficult personalities and maintaining composure during high-stress negotiations and conflicts. Participants will engage in role-play exercises that simulate challenging negotiation situations, allowing them to apply the techniques they have learned in a controlled environment. This practical experience will help participants build the resilience and adaptability needed to handle real-world negotiations and conflicts.

Additionally, the workshop will include the analysis and discussion of real-life case studies involving challenging negotiations and conflicts. By examining these scenarios, participants will be able to apply their acquired knowledge to propose solutions and strategies for similar situations they may encounter in their professional lives.

By the end of this workshop, participants will have a deeper understanding of advanced negotiation and conflict resolution techniques and be equipped with the skills necessary to manage even the most difficult negotiations with confidence and effectiveness.

Learning Objectives

Participants will be able to:

The Workshop is ideal for:

Anyone looking to enhance their negotiation capabilities and achieve better outcomes in both professional and personal settings