The course is tailored to help professionals in corporate settings master the art of delivering feedback that is both meaningful and transformative. In today’s competitive business landscape, feedback is not just a tool for correction—it’s a critical component for driving growth, fostering innovation, and maintaining employee engagement. This course focuses on the dual importance of constructive feedback for improvement and positive feedback for motivation, helping participants strike the right balance in their communication.

Throughout the course, participants will learn how to create a culture where feedback is a natural, ongoing conversation that contributes to individual growth and team success. They will explore key feedback frameworks, such as the SBI (Situation-Behavior-Impact) model and the DESC (Describe-Express-Specify-Consequence) method, while also learning how to adapt these models to different personalities and working styles within their teams.

The course delves deep into the psychological aspects of feedback, helping participants understand how to navigate difficult conversations, handle defensive reactions, and turn feedback into an opportunity for development rather than conflict. Special emphasis is placed on fostering a feedback-rich environment that promotes transparency, trust, and collaboration across all levels of the organization.

Through practical exercises, participants will refine their ability to deliver feedback that is clear, actionable, and focused on long-term improvement. They will leave with the confidence to lead feedback conversations that inspire positive change and contribute to a more motivated, productive, and engaged workforce.